Privacy Policy

Last updated: May 09, 2026

1. Information We Collect

When you install Clipsy, we are automatically able to access certain types of information from your Shopify account:

  • Shopify store data (name, email, domain).
  • Product information (titles, descriptions, images, prices) for tagging purposes.
  • Storefront data to enable the video widget functionality.

2. How We Use Your Information

We use the information we collect to provide and improve our service:

  • To host and serve your video content via Mux.
  • To synchronize product information for shoppable tags.
  • To provide analytics on video views and engagement.
  • To communicate with you regarding your account and subscription.

3. Information Sharing

We share your information with third-party service providers who perform services on our behalf:

  • Mux: For video hosting, processing, and delivery.
  • Shopify: For billing and app integration.

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your account is active. If you uninstall Clipsy, we will delete your data from our systems within 48 hours, unless required otherwise by Shopify's data protection policies or legal obligations.

5. Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. However, no internet transmission is ever fully secure.

6. Your Rights

If you are a resident of the EEA or California, you have certain data protection rights, including the right to access, correct, or delete your personal information.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at clipsy@makaw.dev.